Cancellation and Refund

  • Cancellation Policy:
    • Customers may cancel their service requests within time period of 1 week of placing the order by contact us.
    • Cancellations requested beyond the specified time frame may not be eligible for a refund unless otherwise agreed upon.
  • Refund Policy:
    • Refunds will be processed for cancellations made within the eligible time frame, subject to any deductions for work already completed.
    • If a project has already commenced, partial refunds may be issued based on the proportion of work completed.
    • Refunds will be processed within 2 Weeks to the original method of payment.
  • Non-Refundable Services:
    • Certain services, such as custom solutions or services explicitly marked as non-refundable, are not eligible for cancellation or refunds.